Support

Contact our team

Need help with your account, have a question, or want to suggest an improvement? Choose the contact method that works best for you.

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For quick questions, account assistance, and help using FISHR.

Email

For account changes, data requests, and detailed feature suggestions.

Prefer speaking directly? Give us a call for assistance.

Quick answers to common questions about using FISHR.

Is my business data secure?

FISHR uses Row Level Security (RLS) to restrict access to records according to your authenticated account and configured database policies.

Can I use FISHR on multiple devices?

Yes. Sign in on your phone, tablet, or computer to access your account and its records across devices.

Can I configure custom crate weights?

Contact us with your landing centre's requirements, such as 32 kg or 35 kg crates, and we'll help you determine the available configuration options.

Can I export records for accounting?

FISHR provides spreadsheet exports for supported records. The available export options depend on the section you're using in your dashboard.